Transportation Service Overview
DODD's guide to Transportation, including service planning, provider requirements, and billing information.
Open resourceTraining module
Transportation Logs (Daily)
Every trip must be documented in a daily transportation log that is accurate, timely, and aligned with the person's individual service plan.
What to record in a daily transportation log
- Date of transport
- Person's name and individual service plan (ISP) authorization
- Pickup location and drop-off destination
- Pickup and drop-off times
- Purpose of the trip (waiver service, employment, community activity, etc.)
- Odometer readings or mileage for the trip
- Group size if transportation was provided to more than one person
- Driver name and signature
- Any incidents, delays, or unusual occurrences during transport
Driver and agency requirements
- Agency and independent providers must have a Medicaid provider agreement and be DODD-certified.
- Transportation must be listed in the person's individual service plan and authorized in PAWS.
- Each driver must hold a valid driver's license and be covered by valid liability insurance.
- A driver with six or more points on their driving record is prohibited from providing transportation.
- Agencies must obtain an Ohio BMV driving record no earlier than 14 days before employment and at least once every three years.
- Drivers must immediately notify the agency in writing if they accumulate six or more points or if their license is suspended or revoked.
- Agencies must develop written policies and procedures for vehicle accessibility, vehicle maintenance, and driver requirements.
- Use free transportation from family, friends, neighbors, or community agencies whenever possible.
Transportation forms and resources
Non-Medical Transportation (NMT)
Updated NMT rules effective 1/1/25, including per trip, per mile, commercial, and competitive integrated employment rates.
Open resourceService Documentation Guide
Providers must maintain service documentation in accordance with OAC 5123:2-9-06 and service-specific rules.
Open resourceIndependent Provider Required Documents
A checklist of required documents for independent providers, including those who deliver transportation services.
Open resourceAgency Provider Required Documents
A checklist of required documents for agency providers delivering transportation and other waiver services.
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